Loss Prevention/Risk Management for Providers Lecture Series
The Ripple Effect in Healthcare: One Action Multiple Implications - Meeting ID: 254 076 413 681 41, Passcode: No95Kr7Z
Objective: 1. Identify examples of positive & negative impacts related to upstream actions
2. Provide strategies to prevent negative ripple effects, including best practices for communication, documentation & risk mitigation
3. Analyze how interpersonal relationships between providers, patients & staff influence complaints, claims & overall care quality
Kristen Pettey, Esq.
Roberts, Carroll, Feldstein, & Pierce
Rhode Island Hospital
Target Audience:
Credits Offered: AMA PRA Category 1 Credit(s)™ - 1.00; Hours Attended - 1.00; Risk Mgt Category 1/RI Reg 6.2.1 - 1.00